Delivery & Fulfilment Changes

Delivery

We’ve made some recent rather promising changes in our fulfilment and delivery arm!

At Pull The Cork, we have encountered some incredible things so far and met a lot of fun people along the way, and I am sure we will keep it that way too! With all this, we have also managed to work with about 12 different couriers to get your wines to you in one piece and within the time frame that we have addressed. A few of your orders have taken a little longer than expected, so we can only apologise for this!

We have some good news though – we’ve found ourselves a new warehouse in central London, and we are now able to hold and single bottle deliver stock – this creates a whole new side to the business for us, and also give you the customer a much better user experience!  The warehouse that we are using is willing to support us 100% and we’ve tried and tested them a lot over the past few months successfully, and therefore here on out we should have a secure delivery option to get your wines to you more effectively and more importantly in one piece – you can also now track your orders which minimises the panic that you might go thirsty. For all orders now over 1 bottle (in the by the bottle category) the scheduled deliveries are Tracked, Fully Insured and Signed-for with a Text Message with 2-hour time slot before delivery for just £9.50 that’s a pretty damn good deal we think!!

As the current climate around the UK is ‘suffering’ from a Brexit, the situation with the value of the British Pound has been well covered and publicised. This situation has and unfortunately will hit people from all walks of life in different ways in the short term, and obviously, we are not an exception. Our delivery costs are transparent and our delivery services are now also, please note that we do actually make a loss on the standard delivery price on orders over 12 bottles – so the price that we offer (£9.50) is the very best price we can give you. Please bear in mind we do offer free delivery on all orders over £300. 

We pride our business on the fact that we are an honest, unique and competitive online wine merchant, and we want to offer the full explanation behind these wine delivery changes as we are aware that it may have affected a couple of our customers. For pricing on these delivery changes, please see here >>.

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